City Energy is a UK-based provider of heating, insulation and electrical services across the UK. They work in partnership with local authorities, businesses, and the owners of residential and commercial properties. City Energy has a team of auditors who undertake Work in Progress audits and Post Complete audits using Certainty Software.
The Challenge
According to Mark Aston, Quality Assurance Manager at City Energy, they ‘were looking for a company that we could work closely with and one that would be available to talk to and listen to our needs.
The Solution & Result
City Energy Ltd. works on behalf of energy companies installing gas and electric smart meters. City Energy use Certainty so their engineers can record details of each job they complete together with photographic proof. They also have a team of auditors who undertake Work in Progress audits and Post Complete audits using Certainty.
Certainty fulfilled this, they are always available and respond quickly when we require support. The programme is well written and delivered on an easy to understand platform. We have over 80 engineers using it and 8 auditors. As QA Manager I need to feel confident that what I ask my team to use delivers. Certainty Software “Delivers” Keep up the good work!
