Certainty Blog

The Difference Between Leading and Lagging Safety Indicators

Table of contents Safety isn’t just important in the corporate world of today; it’s essential to success. The defining characteristic that distinguishes strong organizations from the competition is the mastery of leading and lagging safety indicators. These indications have the power to protect your bottom line in addition to potentially saving lives. According to the […]

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Leading Safety Indicators: Examples and Applications

Workplace safety is getting better. According to OSHA, recordable injuries and illnesses have fallen from 10.9 incidents per 100 workers per year in 1979 to just 2.8 incidents per worker in 2019. But there’s still room for improvement. In 2019, there were 15 deaths per day on job sites, with construction accounting for 20 percent […]

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The Impact of Lagging Safety Indicators on Workplace Operations

Employers reported 2.7 million injuries and illnesses in 2020, according to the U.S. Bureau of Labor Statistics (BLS). And while this number is down 5.7% from the previous year, there’s still room for improvement. In 2020, these injuries cost companies more than $163 billion in wage and productivity losses, medical expenses, and administrative expenses, in […]

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PPE Inspections: What They Are and Why You Need Them

Personal protective equipment (PPE) saves lives. Consider the humble hard hat: First introduced in 1919 by Edward W. Bullard, who designed the hat to resemble his doughboy army helmet, the hard hat helped reduce work site deaths by two-thirds between 1970 and 2016. PPE also saves money: Companies can save over $30,000 for every medically-consulted […]

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4 Ways to enhance your ESG risk assessment

Environmental, social and governance (ESG) investing has skyrocketed in recent years. In a 2020 survey, 81% of businesses claimed to have a formal ESG program in place. With the addition of ESG factors in overall business strategy, decision-making has become more complex. Ultimately, risks are magnified with the inclusion of ESG. An ESG risk assessment […]

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Certainty and DNV Webinar: The importance of supplier due diligence, quality assurance, and compliance management

Recently, we had the opportunity of sitting down with DNV to discuss the growing global supply chain challenges in today’s business environment. Also, our expert panelists Florian Mueller, Global Product & Business Development Director at DNV, Joy Laing, Global Director of Supply Chain Management Services at DNV, and Neil Marshall, Senior Advisor at DNV discussed […]

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3 Customer Satisfaction Metrics to boost customer loyalty

In a recent article from Deloitte, they found that businesses that offer a high-quality customer experience can lower the cost of serving customers by up to 33%. With competition growing rampantly across the business landscape, customer loyalty has grown in importance. The Customer Satisfaction Assessment helps to address customer needs and strengthen the customer relationship, […]

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