Summary: The Gemba walk is a foundational continuous improvement practice where managers observe work processes firsthand on the shop floor rather than relying solely on reports and data. For QA Managers and Quality Engineers, Gemba walks verify that actual practices align with documented QMS procedures required under ISO 9001, helping identify non-conformances, process variation, and … Continue reading Gemba Walk: A Modern, Mobile Playbook for Quality & Lean Leaders […]

Read article →